The only time we collect user information is when users place online orders. We collect first and last names, email addresses, physical addresses, and phone numbers. When renting textbooks, we require App State student IDs, or "banner numbers." At checkout, visitors will be prompted to enter this information, along with a payment method. Payment methods will always be encrypted and protected in our system, which is powered by NetSuite. Although we don't utilize paid advertising, we may occasionally email customers with promotions and store information.