Merchandise can be returned in person to the store or by mail.

Appalachian State University Bookstore

Attention: Web orders - Returns

219 College St.

Boone, NC 28608.

Textbook Returns

The deadline for returning purchased textbooks for a full refund will be three weeks after the first day of class for each regular semester or one week after the first day of class during summer semesters. Textbooks purchased from the Appalachian State University Bookstore will need to be returned with a receipt. If returning by mail, packages should be postmarked by the return deadline, include the receipt, student's contact information, and banner id#.

Books rented from the University Bookstore may be returned any time prior to the rental return deadline. This date can be found on the Order Your Textbooks page. If returning rental textbooks by mail, packages must be postmarked by the rental return deadline, include the student's contact information and banner id#. It is highly recommended that a tracking number and insurance are obtained when returning rental textbooks. If rental textbooks are not returned by the deadline, the student's account is charged the replacement cost of the books. Textbooks that are returned after the deadline will be credited back half of the original charge.

Computers and Electronics

All sales are final for these categories.

Apparel, Gifts and Scholar’s Bookshop Items

Purchases from these categories in good condition may be returned accompanied by the receipt and original merchandise tag.