Merchandise can be returned in person to the store or by mail.

Appalachian State University Bookstore

Attention: Web orders - Returns

219 College St.

Boone, NC 28608.

Textbook Returns

The deadline for returning purchased textbooks will be three weeks after the first day of class for each semester. Fall textbooks purchased from the Appalachian State University Bookstore will need to be returned with a receipt or postmarked with a receipt before this date for a full refund. 

Books rented from the University Bookstore may be returned any time prior to the rental return deadline. This date can be found on the Order Your Textbooks page.

Computers and Electronics

All sales are final for these categories.

Apparel, Gifts and Scholar’s Bookshop Titles

Purchases from these categories in good condition may be returned accompanied by the receipt and original merchandise tag.